Inside Sales Representative

Job description

C.A. Picard is seeking a motivated and skilled Inside Sales Representative to join our team in Battle Creek, Michigan. This full-time position will play a crucial role in supporting our outside sales team of 8 professionals, driving customer acquisition, and fostering strong relationships with our client base.

Job responsibilities

• Actively prospect and generate new sales leads through cold calling, email campaigns, and targeted marketing efforts
• Maintain and update customer information in our Customer Relationship Management (CRM) system
• Collaborate with the outside sales team to identify sales opportunities and provide seamless support
• Respond promptly to customer inquiries, address concerns, and provide product/service information
• Develop and maintain a comprehensive understanding of C.A. Picard's products and services
• Participate in marketing initiatives, including the creation of sales materials and collateral
• Consistently meet and exceed quarterly and annual sales targets
• Provide exceptional customer service and build lasting relationships with clients
• Monthly BI (Business Intelligence) report

Requirements

• Proven experience in an inside sales or customer service role
• Strong communication skills, both verbal and written
• Excellent interpersonal and customer-facing abilities
• Proficiency with CRM software (e.g., Salesforce, HubSpot, ACT)
• Knowledge of marketing principles and techniques
• Ability to multitask and prioritize in a fast-paced environment
• Highly organized with attention to detail
• Self-motivated and driven to achieve sales goals
• Bachelor's degree in Business, Marketing, or a related field (preferred)
• Competent in Microsoft 365 products

This inside sales role will report directly to the Engineering Service/Marketing Manager and work closely with the outside sales team to drive revenue growth and customer satisfaction.

C.A. Picard offers a competitive compensation package, including a base salary and commission-based incentives. We value our employees and provide opportunities for professional development and career advancement.

If you are a motivated and skilled sales professional with a passion for customer service, we encourage you to apply for this exciting opportunity.